Know your email function phrases?

Check out today’s Teatime Titbit: Email Mastery – Know your email function phrases?

On the left there are 13 functions or “What you want to do/say“ and on the right some function phrases.

1). Match up the functions with the correct function phrases.

2). Write F (formal), S (standard) or I (informal) next to function phrases.

  1. Opening                       A) You will be pleased to hear that …
  2. Reason for writing     B) I (do) apologize for …..
  3. Giving good news      C) We would appreciate it, if you could ….
  4. Giving bad news         D) How about ….?
  5. Requesting (ask for)   E) Just a short mail to ……
  6. Offering help                 F) I wonder if I might ….
  7. Apologising                   G) Shall I …..
  8. Attaching files                H) I look forward to ….
  9. Thanking                        I) With regard to your mail ….
  10. Asking for permission J) Cheers
  11. Invitations                     K) I’ve attached the ….
  12. Ending                             L) I am afraid that …..
  13. Closing                            M) Do not hesitate to contact us again ..

1….. 2) ….. 3) ….. 4) ….. 5) …… 6) …… 7) ……. 8) ……9) …… 10) …… 11) ….. 12) ….. 13) …..

Answers:

1)I, F 2) E, I 3) A, S 4) L, S 5) C, F 6) G, S 7)B, S 8) K, I 9) J, I 10) F, F 11)D, I 12) M, F 13) H, S

 

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